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Home Care Excellence – Keyla O.

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Keyla began her caregiving journey in 2014 with her first client, Benjamin. Reflecting on her time with him, she describes it as nothing short of “a beautiful experience.” Keyla was more than just an aide to him, she worked long hours by his side and offered him comfort and companionship for four years.

She became part of his family, so much so that she was invited to his funeral—a testament to the bond they built. His family even honored her in the local Jewish community newspaper, highlighting how special she was to him and them.

“I always wanted to make people happy and comfortable. My favorite part of my job is when I do something for them, and I make them happy.”
– Keyla O, LifeWorx Caregiver

As Keyla continued her work, she realized many clients needed a higher level of care, especially those facing mobility or personal hygiene challenges. Her commitment to caregiving pushed her to pursue certified nursing assistant (CNA) training so that she could offer her clients even more support. She remembers clients expressing how much they missed her on her days off. It made her want to become as skilled as possible to serve them better.

Her work has included some emotionally and physically challenging cases. One of her most memorable experiences was with a client who was living with advanced dementia. The woman’s behavior could be erratic and even dangerous, causing her husband a great deal of stress. Keyla reflected on the moments of lucidity when the client would say, “Thank you, Keyla.” It’s a warm memory that brings a smile to her face.

In Keyla’s experience, home health aides play a unique role in caregiving that is difficult to replicate in other settings. With her support, clients can remain in the comfort of their own homes, close to their memories, routines, and family. This stability is especially critical for clients living with Alzheimer’s or other forms of dementia who benefit from familiar surroundings.

“There has never been a client that I have sent Keyla to that doesn’t feel wonderful about her. She’s a great caregiver.”
– Barbara Davidoff, Director of Client Relations

Keyla’s approach to caregiving blends patience, humor, and attentiveness, qualities that help her build real bonds with her clients. Every morning, she arrives with a positive attitude, a smile, and a sense of calm. She knows that many of her clients are feeling sad, lonely, or confused. “They hold my hands; they tell me, ‘I feel so comfortable with you,’ and some even say, ‘I feel like you’re my daughter.’” These words remind Keyla she’s doing exactly what she’s meant to do.