
In-Home Care Services on the Upper West Side
Bringing comfort, companionship, and peace of mind to your loved one’s home. Contact our Upper West Side team today.
Our Services for Upper West Side Residents
Since 2004, LifeWorx has served over 700 families in Manhattan and the surrounding boroughs with compassionate and reliable in-home care services. Having provided care for clients across New York, New Jersey, Connecticut, and Florida, we’ve gained a deep understanding of the diverse needs of seniors. Our services can bridge the gaps created by distance, giving families the peace of mind that comes from knowing their loved ones are receiving the highest level of care available.
Whether it’s providing part-time companionship for active seniors who enjoy walks along Riverside Park, supporting families who need comprehensive full-time care, or offering 24-hour live-in care for those with complex medical needs who may benefit from being close to medical facilities like Mount Sinai West, we tailor our services to fit each individual’s lifestyle and preferences.
Our hundreds of thoroughly vetted caregivers have extensive experience working on the Upper West Side and other neighborhoods in Manhattan, each backed by references from the families they worked for. Your dedicated local Client Manager will guide you through the process and work with you to identify caregiver options, ensuring your loved one receives exceptional care and giving you peace of mind.

In-Home Caregiver Responsibilities
No matter your specific situation, all our caregivers share the same dedication to providing compassionate, reliable support. Our in-home caregivers provide professional assistance with all the activities that make your loved one’s day run smoothly.
- Personal care: Assisting with grooming, bathing, toileting, showering, and dressing
- Meal preparation: Cooking nutritious meals, following special diets, and helping during mealtime if necessary
- Emotional support and companionship: Spending quality time with clients through shared activities and meaningful conversations
- Medication reminders: Helping keep track of medications and schedules
- Mobility assistance: Fall prevention, help with mobility aids like wheelchairs and walkers, and safe transferring using devices such as Hoyer lifts and gait belts
- Light housekeeping: Tidying up living spaces, doing laundry, and helping maintain a clean and safe environment
- Transportation: Driving clients to doctor’s appointments, running errands, or outings
- Health monitoring: Keeping an eye out for any changes in health and reporting them to family and medical professionals
- Specialized care: Caring for individuals with Alzheimer’s, dementia, Parkinson’s, post-op or post-stroke, or other conditions with patience and expertise
Take the first step toward better care

24-Hour Care
Our 24-hour home care services ensure your loved one has assistance at any time of day or night, providing peace of mind, safety, and security. Whether they require active personal care assistance during the night, or simply feel safer with a companion for emergencies, LifeWorx will work with you to determine the ideal schedule and level of care for your loved one’s home health care needs.
With round-the-clock coverage and a dedicated team of LifeWorx caregivers, you can have peace of mind knowing that the home will stay tidy, meals will be prepared and cooked daily, medications will be carefully managed, appointments will be attended, and personal care needs will be met.
Alzheimer’s & Dementia Care
Memory loss comes with unique challenges, and our caregivers emphasize respect, patience, and understanding in even the most challenging moments. Our caregivers are experienced in assisting individuals living with Alzheimer’s and other forms of dementia, and are equipped to navigate the changes in memory, personality, and behavior that come with it.
From helping maintain daily routines to providing medication reminders, our caregivers help keep your loved one calm and comfortable. They offer support with tasks around the home, creating a secure environment, and engaging in activities that are meaningful and mentally stimulating to your loved one.
LifeWorx goes beyond basic caregiving by connecting clients with trusted professionals who provide specialized, concierge-level care. Rebecca Lippel, Director of Care Management at Alighieri Care Management, helps families navigate complex care needs with expert guidance. Dr. Alisa Kauffman’s mobile dental services address common oral health issues, reducing discomfort and minimizing health risks for people with dementia. Dr. Raymond Zakhari offers personalized medical and psychiatric house calls, helping to ease emotional and behavioral challenges associated with dementia. These professionals bring valuable support to clients in need of specialized care.
We also offer families helpful tips and information to better understand dementia care, including how to create a supportive and safe home environment and communicate effectively with loved ones. Our team can connect you with local resources that will help provide durable medical equipment and make home modifications that enhance safety, as well as support groups for any family that may be struggling with watching their loved ones change over time.
Access our free Alzheimer’s & Dementia care guide

Companion Care
Our companion care services provide a warm, caring presence in your loved one’s life. From enjoying chocolate chip cookies together at Levain Bakery to taking a Sunday stroll around the Grand Bazaar Street Market to enjoying the seasonal blooms at the West Side Community Garden, our caregivers build meaningful relationships that make each day special. For seniors who are lifelong learners, the New York Public Library offers programs, reading groups, and even tech classes that foster new skills and social connections. These activities can make a big difference in maintaining a positive outlook and sense of purpose.
Whether your loved one needs companionship for a few hours a week or more regular support, we can customize our services to meet your family’s needs.
Private Duty Nursing
Our private duty nursing services provide advanced medical care for individuals with complex health needs, allowing them to receive high-quality treatment in the comfort of their home.
Our nursing team is led by our highly qualified Director of Patient Services, Dwiann Morgan, who is licensed and oversees the New York nursing team. Our nurses are experienced professionals who bring compassion and expertise to every client.
They are trained to provide specialized medical support beyond the scope of caregivers, including administering IV injections, wound care, medication management, and g-tube feeding. This level of support is vital for clients recovering from surgery, managing chronic conditions, or requiring close medical supervision.
Whether your loved one requires temporary nursing care following a hospital discharge or simply prefers the peace of mind that a more extensively trained professional can provide, private duty nursing offers a flexible, personalized solution for your needs. Our nurses work closely with physicians and other healthcare providers to create a seamless care experience, so you can rest assured knowing they’re in the best hands.
Flexible care that fits your needs
Long-Term Care Insurance Management
With years of experience managing long-term care insurance claims for our clients and an impressive track record of having never lost an appeal for services, our Long-Term Care Insurance team, helmed by Wiktoria Gnojek, is here to offer complimentary policy reviews and answer any questions you might have on initiating claims and receiving reimbursements.
Our in-house long-term care insurance experts can take care of the administrative aspects of long-term care insurance for your loved one, from assessment to devising a care plan, submitting appeals, and processing invoices, payments, and reimbursements, allowing you to focus on other aspects of their care.
Call our Upper West Side office to request a copy of our complete guide to long-term care insurance and find out how to get the most out of a long-term care policy.
Have questions about your Long-Term Care Insurance policy?
Our Upper West Side Office

Our Upper West Side office is surrounded by a mix of culture, history, and charm. The borough strikes a great balance with green spaces like Central Park, internationally renowned destinations such as the Lincoln Center, and community gems like the Hayden Planetarium at the American Museum of Natural History, where seniors can marvel at the cosmos. Just 10 minutes away, the Marlene Meyerson JCC Manhattan offers enriching programs, fitness classes, and activities designed to support and engage seniors.
Within walking distance, you’ll also find local favorites such as Cafe Luxembourg (featured in When Harry Met Sally) on West 70th, Zabar’s on Broadway at West 80th Street, and if you’re feeling culinarily adventurous, Tatiana on Columbus at 85th (Rated #1 restaurant in NYC by Times Top 100).
If you’re interested in learning more about our home care services, give us a call! We’d love to treat you to coffee or lunch at one of these neighborhood favorites while we talk. We take pride in providing care that’s personal and tailored to your needs, helping you or your loved one stay independent and engaged in the community you call home.
Find the perfect caregiver today
How it Works

Discuss your care needs
Documenting medical needs is the easy part. Where the work comes in is understanding your loved one’s personality, their triggers and limitations, any barriers to potentially accepting care for the first time, and the little things we can add to their lives by way of a caregiver that will put a smile on their face.
Meet our caregivers
You’ll meet several fully vetted caregivers from the Upper West Side, each with a biography summarizing their skills and experience, activities they enjoy engaging in with clients, personality traits, background and interests, quotes from their reference transcripts, and a photo from their in-person interview. From there, you can interview either in-person, over the phone, video call, or simply decide based on their profile.
Services begin
We do our best to keep things simple and find the perfect match for your loved one on our first time around and are encouraged by how often this happens. However, if things are not quite clicking, our Client Managers will take your feedback and go back to the drawing board for a more fitting solution. Above and beyond is the expectation, not the exception, with peace of mind as the ultimate outcome.
Your Upper West Side Care Team
Our Upper West Side team is made up of people who truly know the Manhattan area and take pride in providing care that feels personal and familiar. They understand that quality of care starts with our caregivers. Our dedicated team is responsible for proactively vetting new caregivers to ensure we always have the best fit available for your current and future needs.
“I am the Director of Client Relations for our Upper West Side office. In my role, I oversee sales and recruitment initiatives and drive strategic growth across the Upper West Side. I focus on developing strong client relationships and ensuring our team delivers exceptional service to the families we support.” —Frank DiMaggio
“I am the Candidate Relations Manager at the Midtown office, responsible for finding the most skilled and passionate professionals for our clients. I joined LifeWorx in October of 2022 as a Reference Manager and ensured our caregivers have all the skills and experience our clients desire.” — Gina Caputo
“As the Director of Patient Services, I bring extensive experience and dedication to overseeing medical care and private duty nursing services. Collaborating closely with Client Managers, I make sure every caregiver is equipped to deliver the highest quality and most appropriate level of care.” — Dwiann Morgan
Our industry-leading vetting process ensures you never have to worry about who is coming into your home. With our careful matching, you can be confident that our caregivers are not only highly qualified but also compassionate, reliable, and dedicated to enhancing your loved one’s quality of life.
The LifeWorx Difference
Our mission is to bring comfort, independence, and joy back into your loved one’s life. Our commitment to quality begins with our CHAP accreditation and state licensing, ensuring we meet the highest industry standards for safety and care.
Over the years, we’ve cultivated a network of trusted service providers to better support our clients’ needs. For example, we often recommend Stay Active Physical Therapy for their exceptional in-home therapy services and Adomo Health for their specialized diagnostic and therapeutic care, tailored to each individual. Additionally, we frequently refer clients to Michael Greenberg, an estate planning and elder law attorney, who provides expert guidance on estate management and elder care. These trusted professionals offer services outside our scope, ensuring comprehensive care for our clients.
Unlike corporate or franchised agencies, LifeWorx is privately owned and operated, which grants us the opportunity to work closely with clients and their families to address their unique circumstances with a customized plan. Our rates are straightforward and all-inclusive, with no hidden fees or overtime charges.
Our in-office team works together to ensure every decision is focused on delivering the best care for your loved one. Institutional settings tend to have strict routines, but our services are flexible and designed to fit seamlessly into your loved one’s day-to-day life. Whether they need a companion for a morning walk or a nurse to manage post-surgical care, we can adapt to their lifestyle and needs.
We understand the importance of trust and consistency in caregiving. Unlike other agencies that shuffle caregivers frequently, we prioritize stability by minimizing caregiver changes and acting only on feedback from you and your family. This means your loved one benefits from a familiar face and a consistent level of care, making every day just a little bit easier.

I feel so lucky that my mother is being taken care of by aides from LifeWorx.
LifeWorx has been indispensable for me and my sisters in helping to find excellent caregivers for our 90-year-old mom.
LifeWorx has been a fantastic resource in caring for my 94-year-old mother with live-in help. My mom was matched with a woman who is qualified, caring, knowledgeable, and is attentive to my mother’s every need.
When I contacted LifeWorx, I got an immediate response. My mother was quickly matched with a companion and we were set up with an interview. I thought it would be quick and formal, but I…
The LifeWorx team worked with us to match the perfect companion to our family. We worked with companions extensively over the last three years and I would rate this experience as among our best, we…
This agency has been an absolute lifesaver. We needed live-in care for our difficult elderly parent and LifeWorx has found us aides who are exceptional, who go above and beyond to problem-solve, and who have…
We needed to hire 24-hour assistance for my 94-year-old father in law who is living in an assisted living environment but closer supervision was required after repeated falls.
The team at LifeWorx are just incredible! Our family has been SO lucky to have the most caring compassionate, patient and well trained aides working with our elderly parents. Would recommend them to anyone who…
Whether you need part time assistance or full time care for a loved one, we highly recommend LifeWorx. The peace of mind they provide is priceless.
We have the utmost confidence in everyone from LifeWorx who walks through his door. The homemakers quickly become “family” and always go the extra mile to make sure that all of my father’s needs are…
Our Values
Trust
Our industry-leading vetting process ensures you never have to worry about who is coming into your home. Where other agencies may put restrictions on the level of communication you have with the caregivers, we trust that each person involved has the client’s best interests at heart and will always act accordingly.
Superior Service
What sets LifeWorx apart is our dedication to a superior experience at every touch point. You won’t be shuffled between departments. When you call, your point of contact will handle your needs directly and collaborate internally to ensure an efficient and thorough solution.
Relationships
We understand how tough it can be to juggle caregiving responsibilities while simply wanting to cherish time with your loved one. Our Client Managers work closely with families to ensure a smooth transition to trusted caregivers, handling the logistics and coordination with care and expertise. Meanwhile, our caregivers go beyond providing support—they build meaningful connections through thoughtful conversations, shared activities, and genuine companionship, bringing comfort and joy to your loved one’s daily life.
Peace of mind is just a call away
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Frequently Asked Questions
Which senior home care services does LifeWorx provide?
Our private in-home care services are customized to fit your exact needs. Whether it’s 24/7, live-in care, companion care, or anything else, we’ll help place the right caregiver in your home.
How does LifeWorx screen their caregivers?
All caregivers are meticulously screened through two interviews, reference checks, and background checks to determine if they are eligible to work with LifeWorx clientele. We have a team dedicated to finding the best caregivers through our screening process.
How quickly can I arrange care for my loved one?
We understand that urgent situations arise, such as hospital discharges or sudden declines in health. Depending on the needs of the client, we can start services within 24 hours of a thorough initial phone consultation. If the need is very specialized, it may take an additional day or two.
How does caregiver continuity impact the well-being of senior clients?
Caregiver continuity enhances seniors’ well-being by fostering trust, emotional security, and a sense of stability. This consistency also improves emotional and social connections, leading to a better overall quality of life.