Founder's Story

Life is precious.


As is the way of life, my glass has been emptied many times, but I have always seen it as half full. When I was young, I remember times when my mother struggled from 5 am to 10 pm to manage a family of 7, while maintaining a comfortable and functional home we could be proud of. We all did dishes, pots and pans, laundry and supervised the younger children while finding time for school and homework. I was blessed to come from a wealthy family, but despite our means, we struggled for good household help. This was not the last time I saw lack of competent, reliable help interfere with a families well-deserved joys.

Fifteen years ago, I lost my wife to cancer and unexpectedly found myself a single parent experiencing the challenges of finding help at home for childcare and more. One afternoon, a few months after my wife passed away, I came home early and found my roof leaking, my son laying in bed depressed and the housekeepers gone with all my silverware. Shocked and frustrated, this moment crystallized my grief -- and a passion and belief. Like my parents, I had worked hard to be able to provide the support my family and home needed to prosper but some how lacked the resources to reliably find good help - no one should have to go through poor help; and never when the need is critical.

After a long period of trial and error, I found Dahriya, a gift of a woman, to come help my family. I knew she was outstanding because firstly, she was looking to help a family, and secondly, to make a living for herself with her skills and talents. I had learned they go hand in hand. Now, my life is filled with talented and trusted service providers; they bring me joy, freedom and a home full of peace and space. To get great service, you have to start with great people.

Finding good help at home has become my passion and the reason I founded LifeWorx. Its mission is simple; bring trust, reliability and quality into your home and find work for highly skilled, experienced and dependable service providers.

After graduating from top rated colleges, IIT Mumbai and MIT, and gaining on-the-job Business Management experiences for 25 years, I learned efficient organizations can bring quality, reliability and convenience into our lives. We build cars that run problem free for 10 years and 100,000 miles, we walk around the corner and get a great meal with outstanding service from most restaurants in New York City and we can land perfectly on moon. Why don't we have a reliable way of securing great help at home, the most fulfilling place in our life? As I asked around in my community I found many families have trouble getting the outstanding in-home service they deserve. The need is large and consequently so is my passion.

Creating LifeWorx has been challenging and fulfilling. The challenge is big as we strive for perfection in service and we've had a good start with 95% customer satisfaction. We have seen literal tears of joy in families looking for help when they receive multiple great choices of service providers, even when the need is urgent. We have seen the smiles on 100's of workers, who found the type of work they love, close to home, with a nice family and appropriate compensation. The fulfillment has been the fuel for me and my team at LifeWorx.

Our journey is long, but we will continue to create an organization and culture where trusted, reliable, skilled and experienced people are the norm and clients get consistent, outstanding service. Convenience, productivity and high quality will continue to be the pillars of our organization; bringing more joy to all our clients' homes by providing more space, time and simplicity in their lives.


Bal Agrawal
President of LifeWorx, Inc.